Refund Policy

We are confident that your unique silver jewellery will be received with the feeling of excited anticipation. However, if you are not 100% satisfied, please Contact Us within 30 days of your purchase.

You have the choice of an exchange or full refund.

• Exchange: Goods returned within 30 days of receipt, in original condition, can be exchanged for any other item of the same value. Please contact us if you have any questions. Postage and Shipping charges are the responsibility of the purchaser.


• Refund: We will cheerfully refund your purchase, for you to receive a full money back guarantee. Your jewellery must be returned in its original and unaltered condition, within 30 days of your purchase date. Refunds do not include return Shipping costs, which are the responsibility of the purchaser.

Upon receiving your email, we will respond within 2 business days. After receiving you items, we will promptly post your exchanged items or your money back within 5 working days.

Have Questions? Need Help?

Contact Us or call Christine on 0416 737 316