Terms and Conditions

Internet Security

Security and privacy issues were of great concern to us when deciding which shopping cart option to provided. After many months of research, we decided to use the world renowned Pay Pal as our payment method, for the reasons listed below:

• Paypal will not give your credit card, bank details, or any financial information to the seller or any other third parties.
• Pay Pal uses SSL encryption (highest level-168 bit) to safeguard your financial and private information.
• Paypal uses credit card security code checks, as well as credit card state-of-the-art verification systems to thwart identity theft.
• Paypal is universally available and is used by millions of people worldwide.

Postage

Unique Silver Jewellery offers a flat Shipping rate of only $3.95 AUD regardless of the number of items ordered! Free shipping for all orders over $100. We use Regular Post for all deliveries and post to anywhere in Australia.

For your security, all our parcels have a "Do not safe drop" sticker on it, unless instructed NOT to. This means that if no one is home to collect your parcel, a card is left in the letterbox notifying you of the nearest Australia post outlet for collection. This is to ensure that your parcel isn't stolen, while you are not home.

• All parcels sent are lodged over the counter at an Australia Post Outlet.
• If per chance there is a problem with delivery, Australia Post can be contacted on 13 76 78.
• If you are not home at the time of delivery, a card will be left in your post box for you to pick up your parcel at your convenience.
• When you are ready to collect your parcel, simply take your card and some form of identification along to the specified post office to collect your parcel.
• We use padded post bags for protection and endeavour to send all items within 1-2 days of cleared payment.
• Shipping days are Monday, Wednesday and Friday.

**Please Contact Us if you don't want your parcel to be 'Safe dropped'.

We currently offer jewellery items for sale to Australian residents only. Worldwide trade will be available in the near future.

Shipping

How long will it take for my jewellery to be delivered?

• Unique Silver Jewellery ships items three times a week at a minimum. Shipping days are on Monday, Wednesday and Friday and we try to send all items within 1-2 days of payment.
• Shipping in metropolitan areas of capital cities (see below for locations) is usually delivered by Australia Post within 1-2 business days.
• Shipping in non metropolitan areas and country regions is usually delivered by Australia Post, within 2-3 business days.

How will my items be packaged?

For extra protection, Unique Silver Jewellery posts all jewellery items in a bubble wrapped padded bag.

State	City
NSW	Canberra, Sydney, Gosford, Newcastle, Tweed Heads/Murwillumbah, Wollongong
VIV	Melbourne, Ballarat, Bendigo, Moe, Morwell, Seymour, Shepparton, Traralgon
QLD	Brisbane, Booval/ Ipswich, Bundaberg, Gold Coast, Hervey Bay, Strathpine/ Caboolture, Maryborough, Sunshine Coast, Toowoombah
WA	Perth, only between Perth CBD and other capital cities
SA	Adelaide
TAS	Hobart, Launceston

Refund Policy

We are confident that your unique silver jewellery will be received with the feeling of excited anticipation. However, if you are not 100% satisfied, please contact us within 30 days of your purchase.

It is very important that you email us first with your concerns, to authorise an exchange or refund before you send us your jewellery.

• Exchange: Goods returned within 30 days of receipt, in original condition, can be exchanged for any other item of the same value. Please contact us if you have any questions. Postage and Shipping charges are the responsibility of the purchaser.


• Refund: We will cheerfully refund your purchase, for you to receive a full money back guarantee. Your jewellery must be returned in its original and unaltered condition, within 30 days of your purchase date. Refunds do not include return Shipping costs, which are the responsibility of the purchaser.

Upon receiving your email, we will respond within 2 business days. After receiving you items, we will promptly post your exchanged items or your money back within 5 working days.

Have Questions? Need Help? Email us at usj@iprimus.com.au or call Christine on 0416 737 316.

Additional Policies

The colour of photographs may vary from monitor to monitor, depending on the settings on each computer. This is completely beyond our control. We have endeavoured to describe the colours of our jewellery pieces as best we can, to help you with your choice. If in any doubt, please Contact Us with your queries.

Unique-silver-Jewellery.net provides this website as a service for those that love jewellery. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and/or up-to-date.

Some links within this website may lead to other websites, including those operated and maintained by third parties. Unique-Silver-Jewllery.net includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents.

This website and its contents are provided "AS IS" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.